Lemar is no longer limited to the hub and shop-linked suppliers. It now searches the web, sends orders as PDF and resolves delayed orders end to end, without taking control away from the shop.
What changed
- Web search in the operator and chat. You can ask for parts, prices, availability or repair guides. Lemar searches the supplier site when you name one, reads the page with protection against internal URLs and returns links and summaries.
- PDF on every order. Supplier emails now include the order as a PDF, in all five platform languages. The same applies to manual sending and cancellation emails.
- MobileSENTRIX API. When the supplier is MobileSENTRIX, Lemar tries to place the order through the API. If the API fails, it sends by email with the PDF and portal link, and the order returns to draft so you can retry.
- Cancel the old order. When replacing a delayed order, Lemar creates and sends the new one first and only then cancels the old one, with an email to the supplier. You can also request cancellation directly.
- Create and send in one step. Manual create_order still creates a draft by default, but accepts sendNow to create and send in the same action. In chat, send_order and cancel_order are available as explicit steps.
Why it matters
A delayed order costs time and money. Before, Lemar found alternatives in the hub, but could not search outside it or close the replacement loop. Now it searches, buys, sends the PDF and cancels the old order with a clear record of what happened.
How to use it
- Ask Lemar to search for a part or a supplier. If you know the site, name it to narrow the search.
- Review the purchase proposal in the Autonomy tab when the action requires approval.
- If you replace a delayed order, confirm the new one was sent before Lemar cancels the old one.
- If email or the API fails, the order stays in draft; use send_order to retry without duplicating.
None of this invents prices, bypasses permissions or runs arbitrary code. Search is limited to public pages, sending respects value limits and risky actions still require approval.
Chat
- The chat now has the same guarded operator actions: returns/refunds/disputes, quote discount/revision, customer notice/reminder, best technician/priority and cheapest supplier purchase. Confirmations are still requested when the action is sensitive.
Product search
- Search now looks for products in online stores (AliExpress; Google Shopping when SERPER_API_KEY is configured), expands battery terms and Samsung S10->Samsung Galaxy S10, and separates products from guides. Results show price and link.